{"id":15837,"date":"2026-02-10T12:08:14","date_gmt":"2026-02-10T11:08:14","guid":{"rendered":"https:\/\/new.4390.it\/suggerimenti-e-reclami\/"},"modified":"2026-02-26T09:30:42","modified_gmt":"2026-02-26T08:30:42","slug":"suggestions-and-complaints","status":"publish","type":"page","link":"https:\/\/new.4390.it\/en\/suggestions-and-complaints\/","title":{"rendered":"Suggestions and complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15837\" class=\"elementor elementor-15837 elementor-15268\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a134aa3 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"a134aa3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-abb986c e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"abb986c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7a00bda e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"7a00bda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06b6f0a sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"06b6f0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">\"Let\u2019s improve together, your words matter.\"<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-866c863 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"866c863\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c4cde8 elementor-widget__width-initial sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"6c4cde8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201cThe Customer may submit proposals and suggestions regarding the service provided by Cooperativa 4390 by contacting info@4390.it<br \/>The Customer may also submit a written complaint in the event of poor service.<\/p><p>Cooperativa 4390 will be responsible for responding to the complaint. If this does not happen, or if the Customer does not find the response satisfactory, they may resort to the Joint Conciliation procedure through the Adiconsum Florence offices.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a2583d sc_fly_static elementor-widget elementor-widget-trx_sc_button\" data-id=\"7a2583d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\tclass=\"sc_item_button sc_button_wrap sc_align_center\" ><a href=\"https:\/\/www.4390.it\/wp-content\/uploads\/2026\/02\/Carta-Etica-dei-Tassisti-Fiorentini.pdf\" class=\"sc_button sc_button_default sc_button_size_normal sc_button_icon_left\" ><span class=\"sc_button_text\"><span class=\"sc_button_title\">Ethical Charter of Florentine Taxi Drivers 4390<\/span><\/span><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-gap-no elementor-element elementor-element-d6e94d6 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"d6e94d6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e668801 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"e668801\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2ae92b elementor-widget__width-initial sc_fly_static elementor-widget elementor-widget-trx_sc_button\" data-id=\"a2ae92b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\tclass=\"sc_item_button sc_button_wrap sc_align_center\" ><a href=\"\/en\/contacts\/\" class=\"sc_button sc_button_default sc_button_size_normal sc_button_icon_left\" ><span class=\"sc_button_text\"><span class=\"sc_button_title\">Contact us<\/span><\/span><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4453c9 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"d4453c9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d71898 sc_fly_static elementor-widget elementor-widget-trx_sc_button\" data-id=\"9d71898\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\tclass=\"sc_item_button sc_button_wrap sc_align_center\" ><a href=\"\/wp-content\/uploads\/2026\/02\/Regolamento-di-conciliazione.pdf\" class=\"sc_button sc_button_default sc_button_size_normal sc_button_icon_left\" ><span class=\"sc_button_text\"><span class=\"sc_button_title\">Conciliation Rules<\/span><\/span><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9515518 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"9515518\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-341a743 sc_fly_static elementor-widget elementor-widget-trx_sc_button\" data-id=\"341a743\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\tclass=\"sc_item_button sc_button_wrap sc_align_center\" ><a href=\"\/wp-content\/uploads\/2026\/02\/Documento-richiesta-conciliazione.doc\" class=\"sc_button sc_button_default sc_button_size_normal sc_button_icon_left\" ><span class=\"sc_button_text\"><span class=\"sc_button_title\">Conciliation Request Form<\/span><\/span><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"e-con-gap-no trx_addons_has_bg_text elementor-element elementor-element-f5a1bf5 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-parent\" data-bg-text=\"{&quot;bg_text&quot;:&quot;Download free APP[divider]Scarica GRATIS![divider]il tuo taxi a Firenze[divider]Download free APP&quot;,&quot;bg_text_effect&quot;:&quot;none&quot;,&quot;bg_text_overlay&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;},&quot;bg_text_left&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;bg_text_top&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:47,&quot;sizes&quot;:[]},&quot;bg_text_z_index&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;bg_text_marquee&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:7,&quot;sizes&quot;:[]},&quot;bg_text_marquee_hover&quot;:&quot;&quot;,&quot;bg_text_marquee_margin&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:63,&quot;sizes&quot;:[]},&quot;bg_text_reverse&quot;:0,&quot;bg_text_accelerate&quot;:0,&quot;bg_text_delimiter_icon&quot;:&quot;&quot;,&quot;bg_text_delimiter_image&quot;:&quot;https:\\\/\\\/www.4390.it\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/taxi-move-download-free.png&quot;,&quot;bg_text_delimiter_svg&quot;:&quot;&quot;,&quot;bg_text_delimiter_rotation&quot;:0}\" data-id=\"f5a1bf5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.taximove.it\/download\">\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Co.Ta.Fi. Suggestions and complaints &#8220;Let\u2019s improve together, your words matter.&#8221; \u201cThe Customer may&hellip;<\/p>\n","protected":false},"author":3,"featured_media":15079,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15837","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Suggestions and complaints to 4390 Taxi Florence<\/title>\n<meta name=\"description\" content=\"The Customer may submit proposals and suggestions regarding the service provided by 4390, or file a complaint if necessary.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/new.4390.it\/en\/suggestions-and-complaints\/\" \/>\n<meta property=\"og:locale\" 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